Who can get counseling?
The counseling service at the Psychosocial Counseling Center for Students (PBS) is available to all officially enrolled students at the Universities of Applied Sciences in Ulm, Aalen, Biberach, Heidenheim, Schwäbisch Gmünd and Neu-Ulm, as well as the University of Law at the Ulm branch.
How does the counseling process work?
Counseling takes place in confidential one-on-one sessions. After registering online (via the appointment link) or by email (pbs@nullstudierendenwerk-ulm.de), you will have an initial conversation where you can describe your concerns. The counseling process then focuses on finding a solution that suits you. It will become clear whether one session is enough or if multiple conversations are needed. If your issue cannot be adequately addressed through counseling and therapy is necessary, we will discuss available options and suggest further resources. Please note that we do not offer therapy within our services.
What is needed for a first consultation?
For the initial consultation, we require your registration details, which you can send us online or by emailpbs@nullstudierendenwerk-ulm.de. You will then receive a confirmation and further information by email.
What is the difference between counseling and therapy?
Counseling usually focuses on specific problem-solving and decision-making in certain life situations. It is often short-term and aims to enhance self-efficacy and achieve defined goals, which are typically solution- and future-oriented. Therapy, on the other hand, addresses deeper emotional issues and aims at healing or alleviating psychological disorders.
(More details can be found at the following german website: Unterschied Beratung und Psychotherapie)
Who works at the counseling center?
The Psychosocial Counseling Center is staffed by psychologists and (social) educators, who have psychotherapeutic education in family therapy, behavioral therapy, or depth psychology. Counseling is available with either a male or female counselor.
What happens to my data? Does anyone find out about the counseling?
No, even the initial contact with the counseling center is confidential. This confidentiality applies to all staff members and extends to all individuals and institutions, including the university, student services, parents, and family doctors. Confidentiality can only be lifted if you request that information be shared with a third party (for example a doctor). In such cases, written consent is required.
Do I have to pay for the counseling?
No, the counseling service is free of charge.
In which language do the conversations take place?
Counseling sessions are held in German or English. Upon request, Russian can also be offered.
Where does the counseling take place?
In Ulm:
Counseling sessions are held at the Studierendenwerk Ulm in Manfred-Börner-Straße 5, Ulm. The counseling center is easily accessible by public transport. You can find directions and building orientation here
Map Psychosocial Counseling PBS
Map Legislation, Accommodation and Social Affairs
In Schwäbisch Gmünd and Aalen:
Counseling appointments are available at the Pädagogischen Hochschule und and the Hochschule für Gestaltung. More details can be found here https://studierendenwerk-ulm.de/beratung-betreuung/psychosoziale-beratung/.
In Biberach and Heidenheim:
At the Hochschule Biberach, counseling is offered monthly on-site. Further information is available here https://studierendenwerk-ulm.de/beratung-betreuung/psychosoziale-beratung/.
Does counseling have consequences for potential civil service employment in Germany?
The Federal Administrative Court ruled on October 30, 2013 (Case No. 2 C 16.12) that mere doubts about an applicant's health suitability are irrelevant. Additionally, if early permanent incapacity or significant and regular absences due to illness cannot be confirmed or ruled out after exhausting available evidence, the burden falls on the employer.
Following these principles, health impairments that justify psychological counseling or psychotherapeutic treatment do not generally prevent civil service employment. Therefore, concerns about possible negative consequences should not deter individuals from seeking counseling. In fact, counseling and therapy can improve health and enhance the eligibility for civil service positions.
